Participate Film Academy is concerned about protecting your privacy and understands you have a right to control your personal information. In addition Participate Film Academy must comply with the requirements of the Privacy Act 1988 (Cth).
Unless you give us explicit instructions otherwise, this policy will govern how Participate Film Academy handles your personal information and protects your privacy. Participate Film Academy is committed to respecting your privacy.
Participate Film Academy membership
Participate Film Academy has a membership system, which offers users who become members a more rewarding and personalised customer experience ("Membership"). To obtain the full benefits of Membership, users are required to register with Participate Film Academy and login as members each time they visit the Participate Film Academy web site. However, even if you don't sign up for Membership or log onto the Participate Film Academy web site as a member, you are still able to access some of the Participate Film Academy web site content.
What personal information may be requested by Participate Film Academy
Participate Film Academy will require varying amounts of personal information depending on your use of the Participate Film Academy website.
If you sign up as a member Participate Film Academy will require you to provide the following personal registration information in order to obtain Membership: (a) your email address, (b) your password, (c) your secret question, (d) your mailing address, (e) your country, (f) your state, (g) your postcode and (h) your credit card details.
In order to provide services or products to customers or Members Participate Film Academy may require the following personal information: (a) your name, (b) your billing or mailing address, (c) phone number and (d) credit card number.
Security and storage
We endeavour to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up-to-date. Your information is stored in secure servers that are protected in secure facilities. Member’s personal details are further protected by their user name and password. However, we are not responsible for events arising from unauthorised access to your personal information.
When you give us your credit card details, they are encrypted for additional security with our website providing a secure environment by using Secure Sockets Layer (SSL). This establishes a session, and encrypts all traffic, between our web server and your browser. Digital Certificates (Secure Sockets Layer) is used by major reputable e-commerce sites throughout Australia and the world. The industry standard for encryption technology, SSL is compatible with Internet Explorer, Netscape and most other browsers.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Participate Film Academy. However, Participate Film Academy will not be held responsible for events arising from unauthorised access to your personal information.
You can also play an important role in keeping your Personal Information secure, by maintaining confidentiality of any user name, password, profile and accounts used on the Web Site. Please advise us immediately if there is any unauthorised use of your user name, password, profile or accounts by any other Internet user or any other breach of security.
Personal information is stored in transmission logs and archived for a period yet to be determined, but this is likely to be between 12 months and 2 years.
Collecting personal information about you
Information that in some way identifies you as a user may be gathered during your interaction with our website in the following circumstances.
If you log in as a Participate Film Academy member
Once you have become a Participate Film Academy member, we collect personal information about you in order to provide you with the full benefits of Membership. When you first register for Membership, we collect information from you directly as noted above and also from time to time thereafter if you provide us additional information.
Once you have logged on as a member, we keep a record of how you use the Participate Film Academy web site. This helps us to build a profile of what interests you, so that we can personalise your experience of the Participate Film Academy web site and publish you information which is directly relevant to your interests.
If you do not log in as a Participate Film Academy member
Whenever you visit our site, our servers automatically record information about your usage of the Participate Film Academy web site such as the time of the visit, its duration and the pages which you visit through your use of clickstream data which is discussed below. This is intended to help us to understand what parts of our Participate Film Academy web site our users enjoy the most, and to help us to ensure that any advertising is most directly relevant to your interests. The information we collect about you remains anonymous, and we do not link it to any other personal information. Therefore if you have not identified yourself on the site, such as by registering for Membership or logging on as a member, we will not link a record of your usage of our Participate Film Academy web site to you personally.
If you do not want us to retain any information at all, even in an anonymous form, you can use the Preferences on your browser program to remove all cookies and set the browser not to accept cookies in the future.
Clickstream data
Clickstreams are the paths a user takes when navigating a web page or the internet in general.
When you visit Participate Film Academy our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes - the user's server address, the user's top level domain name (for example .com, .gov, .au, .uk etc), the date and time of visit to the site, the pages accessed and documents downloaded, the previous site visited, and the type of browser used.
Participate Film Academy examines this information to determine the traffic through the server as well as access levels to specific pages. In order to deliver better services, Participate Film Academy also performs statistical analysis to establish priorities and allocate resources. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Participate Film Academy.
Cookies
A cookie is a short piece of data which is sent from a web server to a web browser on the user's machine when the browser visits the server's site. The cookie is stored on the user's machine, but it is not an executable program and cannot do anything to your machine.
Whenever a web browser requests a file from the same web server that sent the cookie, the browser sends a copy of that cookie back to the server along with the request. In this way, the server knows you have visited before and can co-ordinate your access to different pages on its web site. A server cannot find out a name or e-mail address, or anything about a user's computer, by using cookies.
The use of cookies can enhance your enjoyment of what is offered by Participate Film Academy, because they can help personalise your experience of our website. We also use cookies to operate the Membership system, as they help us to identify visitors to the site who have previously registered.
Email addresses
We will only record your e-mail address if you send us a message. It will only be used for the purpose for which you have provided it and referred to in Participate Film Academy and Your Personal Information. We will not use your email address for any other purpose and will not disclose it without your consent. Electronic mail submitted to Participate Film Academy is handled and saved according to the provisions of the Privacy Act 1988.
Any further collection of your personal information than that explained above will only occur with consent from you. Participate Film Academy only collects information from your use of our web site. We do not collect information about you from other organisations or from third party websites outside the Participate Film Academy web site that you may visit.
Participate Film Academy and your personal information
You can generally visit this web site without telling us who you are or revealing other personal information and we will not collect any personal information about you except when you knowingly provide it. All users of the Participate Film Academy web site have the right to remain anonymous except in those transactions (such as Credit Card or Account sales) where personal information is required to complete such transactions or the user logs on as a member. Participate Film Academy will not disclose the sender information to the recipient unless specifically requested to do so by the customer.
The amount of information we collect about you depends on how you use the Participate Film Academy web site and whether you elect to give us any information about yourself by becoming a registered member of Participate Film Academy, purchase products through the web site or subscribe to our e-newsletters.
Participate Film Academy may use your personal information to:
(a) send you direct marketing material by email or post which will include an option for you to request removal from mailing or contact lists for any future marketing
(b) compile a consumer or member profile about you to enable Participate Film Academy to better serve you.
Using and disclosing your personal information
Participate Film Academy will not use or disclose any information about you without your consent, or access your communications on our websites, unless:
- required by law
- we believe it necessary to provide you with a service which you have requested
- to implement our terms of use
- to protect the rights or property of Participate Film Academy, any Participate Film Academy user, or any member of the public
- to lessen a serious threat to a person's health or safety
- Participate Film Academy has outsourced some internal functions to third party contractors, for example, data warehousing, hosting servers or mail houses.
Anonymity
Surveys show that most internet users are concerned about their privacy, wants to keep control of their personal information, and do not trust many of the web sites which they visit. It is estimated around a third of internet users give false information online rather than saying who they really are.
Participate Film Academy understands that even with our privacy policy, some people still will not feel comfortable disclosing their personal information in order to become a Participate Film Academy member. So if you don't feel comfortable with disclosing your real identity, but you still want to take advantage of Participate Film Academy Membership, then you can register for Membership using an alias or pseudonym - a different name. This way, you choose your own alias, which might be "Bull Winkle" or "Clamhead One" and that's what we will call you. We won't know who you really are, but we will still be able to find out what you like most on our Participate Film Academy web site and therefore give you the most enjoyable and customised experience of the Participate Film Academy web site possible. This also helps us to provide members with information and material they would be likely to be interested in.
Third party websites
Incorporated into this web site are links to the web sites of other organisations and businesses.
The links we have incorporated do not and should not be taken as implying an endorsement or approval of the content of those web sites or the activities of the organisations and businesses responsible for those web sites.
Further, these linked sites are not under the control of Participate Film Academy, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using their websites.
Information quality
When you provide information to us via the internet, we rely on the accuracy of that information.
Risks of using the internet
You should note that there are security risks in transmitting information via the internet. You should assess these potential risks when deciding whether to use our online services. If you do not wish to transmit information via our website, there are other ways in which you can provide this information to Participate Film Academy over the Telephone, Fax or Post.
What to do if you have a problem or question
If Participate Film Academy becomes aware of any ongoing concerns or problems with sites on our Participate Film Academy web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us.
Future changes
Our commitment to providing a quality service means we are constantly adding new sites and features to the Participate Film Academy web site. Because of this, from time to time, our policies will be reviewed and may be revised. Participate Film Academy reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its website.
Accountability and feedback
To find out more about your rights and the remedies for breaches of privacy, you can visit the Privacy Commissioner's website at www.privacy.gov.au or contact the Privacy Commissioner's Hotline on 1800 023 985.
We welcome feedback about our privacy statement, site design and practices.
